Shipping policy

We love and respect cricket and cricketers!

Here is our straightforward shipping policy

Free shipping on all prepaid orders across PAN India

While we usually send orders the next business day after they are placed, orders can take up to 5-6 business days to process depending on the location.

When your order ships, you will receive a shipping confirmation email with tracking information. We usually dispatch via tracked Xpressbees and Delhivery courier service and sometimes use other supporting courier services in exceptional delivery pin codes.

Customized Orders

There may be a delay time for customizing things because some modifications are required; if not specified otherwise, the general manufacture time is 1-2 weeks. Customized items cannot be returned or exchanged unless they are deemed defective after a thorough inspection by our Product Assessments team. Please be careful while selecting your customization options, and keep a copy of your confirmation message for future reference. We will gladly replace your item(s) if it is discovered that we have erroneously customized them in violation of your instructions and the confirmation notice.

Refusing Delivery, Unclaimed Orders, Incorrect Address

If you deny your order when delivered, or if no one is accessible to collect it despite several delivery efforts, or your order will be returned to our warehouse if left unclaimed at the shipping courier. You may be charged a re-shipment fee.

Tracking Orders

After placing an order, you will receive a tracking number via WhatsApp or SMS. You'll able to tracking your order from the below mentioned links:

1. Delhivery: https://www.delhivery.com/
2. Xpressbees: https://www.xpressbees.com/track/ 

Marketplace Orders

SLUGGER does not control the fulfillment and delivery of products purchased through the Marketplace; however, if you have any shipping, delivery, or order fulfillment issues, please contact us.